California Privacy Act
California Consumer Privacy Act (CCPA) Rights
This California Privacy Notice applies to California residents and explains how Benai Body collects, uses, discloses, and protects personal information in accordance with applicable California privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act, where applicable.
At Benai Body, your privacy matters to us. We believe in being transparent about the information we collect, how we use it, and the choices you may have regarding your personal information.
1. Personal Information We May Collect
Depending on how you interact with our website, we may collect the following categories of personal information:
Identifiers
Such as your name, email address, phone number, billing address, shipping address, account information, or similar contact details.
Commercial Information
Such as products purchased, order history, payment-related transaction details, customer service inquiries, and shopping preferences.
Internet or Electronic Activity Information
Such as browsing behavior on our website, pages viewed, links clicked, device information, browser type, IP address, and interactions with our website or marketing emails.
Geolocation Information
Such as general location information based on your IP address. We do not knowingly collect precise geolocation information.
Payment Information
Payment information may be collected and processed by our third-party payment processors. Benai Body does not intentionally store full credit card numbers or complete payment credentials on our own systems.
Customer Communications
Such as messages, reviews, inquiries, feedback, or other information you choose to provide when contacting us.
2. How We Use Personal Information
We may use the personal information we collect for the following purposes:
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To process and fulfill orders
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To ship products and provide order updates
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To respond to customer service inquiries
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To manage customer accounts and website functionality
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To improve our website, products, services, and customer experience
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To send marketing emails, promotions, or updates, where permitted
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To help protect against fraud, unauthorized transactions, security incidents, or misuse of our website
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To comply with legal, tax, accounting, and regulatory obligations
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To maintain business records and support everyday business operations
We aim to collect, use, and retain personal information only as reasonably necessary for the purposes described in this notice and consistent with the relationship you have with Benai Body.
3. Sources of Personal Information
We may collect personal information from:
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You directly, such as when you place an order, contact us, subscribe to emails, or create an account
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Your interactions with our website
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Service providers that help us operate our website, process payments, ship orders, send emails, analyze website activity, or support customer service
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Marketing, analytics, or advertising tools, depending on the settings and technologies used on our website
4. How We Disclose Personal Information
We may disclose personal information to trusted service providers and partners who help us operate our business, including:
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Website hosting and e-commerce platform providers
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Payment processors
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Shipping and fulfillment providers
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Email marketing providers
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Analytics providers
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Customer support tools
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Fraud prevention and security providers
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Professional advisors, such as legal, tax, or accounting providers, when needed
We do not disclose personal information for purposes unrelated to operating, supporting, improving, or legally protecting our business unless required or permitted by law.
5. Sale or Sharing of Personal Information
Benai Body does not knowingly sell personal information in the traditional sense of exchanging your personal information for money.
Some website technologies, such as cookies, pixels, analytics tools, or advertising tools, may be considered a “sale” or “sharing” under California privacy law if they are used for cross-context behavioral advertising or similar purposes. California guidance explains that “sharing” can include certain disclosures for cross-context behavioral advertising.
If Benai Body uses advertising or tracking technologies that qualify as “selling” or “sharing” under applicable California law, California residents may have the right to opt out. Where required, we will provide a clear way to exercise that choice, such as a “Do Not Sell or Share My Personal Information,” “Your Privacy Choices,” or “Your California Privacy Choices” link. California guidance states that businesses subject to these requirements may need to provide a clear and conspicuous opt-out link and honor eligible opt-out preference signals.
6. Sensitive Personal Information
Benai Body does not intentionally collect sensitive personal information unless it is necessary to provide our products or services, comply with legal requirements, protect our business, or complete a transaction you requested.
We do not use sensitive personal information to infer characteristics about you.
7. California Privacy Rights
If you are a California resident, and if Benai Body is subject to applicable California privacy law, you may have the following rights:
Right to Know
You may request information about the categories or specific pieces of personal information we have collected about you, the sources of that information, the purposes for collection, and the categories of third parties to whom information may be disclosed.
Right to Delete
You may request that we delete personal information we collected from you, subject to certain exceptions, such as information needed to complete transactions, maintain business records, prevent fraud, or comply with legal obligations.
Right to Correct
You may request that we correct inaccurate personal information we maintain about you.
Right to Opt Out of Sale or Sharing
You may request that we stop selling or sharing your personal information, where applicable.
Right to Limit Use of Sensitive Personal Information
You may request that we limit the use and disclosure of sensitive personal information, where applicable.
Right to Non-Discrimination
We will not deny goods or services, charge a different price, or provide a different level or quality of service because you exercised your California privacy rights. California guidance confirms that businesses may not discriminate against consumers for exercising their CCPA rights.
8. How to Submit a California Privacy Request
To submit a California privacy request, you may contact us at:
Email: privacy@benaibody.com
Website: www.benaibody.com
Please include “California Privacy Request” in the subject line of your email so we can review and respond appropriately.
We may need to verify your identity before completing certain requests. This helps us protect your personal information and ensure we are responding to the correct person.
California guidance states that businesses generally must confirm receipt of certain requests within 10 business days and provide a substantive response within 45 calendar days, with a possible 45-day extension when appropriate. Opt-out and limitation requests must generally be honored as soon as feasible and no later than 15 business days after receipt.
9. Authorized Agents
California residents may use an authorized agent to submit a privacy request on their behalf, where permitted by law. We may request information to confirm that the agent has authority to act on your behalf and may also require you to verify your own identity directly with us.
10. Children’s Privacy
Benai Body products and website services are not directed to children under 13. We do not knowingly collect personal information from children under 13. We also do not knowingly sell or share personal information of consumers under 16.
11. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this notice, including providing products and services, maintaining business records, resolving disputes, complying with legal obligations, preventing fraud, and supporting legitimate business operations.
12. Updates to This Notice
We may update this California Privacy Notice from time to time to reflect changes in our business, legal requirements, website features, or privacy practices. When we make updates, we will revise the “Last Updated” date above.
13. Contact Us
For questions about this California Privacy Notice or our privacy practices, please contact us at:
Benai Body
Email: privacy@benaibody.com
Website: www.benaibody.com
How to opt out
By clicking on the "Do Not Sell My Personal Information" link in our website footer section, we will no longer collect your personal information. This applies to both third-parties and the data we collect to help personalize your experience on our website or through other communications.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies or content.
Changes to This Policy
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Any changes will be posted on this page with an updated revision date.