Welcome to Benai Body LLC (“we,” “us,” or “our”). Please read these Terms and Conditions (“Terms”) carefully before using our website or purchasing any of our handmade bath and beauty skincare products. By accessing our website and placing an order, you agree to be bound by the following Terms.

 

Products and Descriptions

All of our skincare products are handcrafted in small batches using quality, skin-loving ingredients. Due to the nature of handmade products, there may be slight variations in color, texture, and appearance. These differences are natural and do not impact product quality or effectiveness.

 

We strive to provide accurate descriptions, but we do not guarantee that all information is completely error-free, current, or reliable. Product details, availability, and pricing are subject to change without notice.

 

Allergy Disclaimer

Our products are made with natural ingredients, including but not limited to essential oils, herbs, butters, and plant-based oils. If you have known allergies or sensitivities, please review the full ingredient list before use.

 

By purchasing our products, you agree that you are using them at your own risk. We are not responsible for any adverse reactions or skin irritations. Perform a patch test prior to full use.

 

Medical Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Information provided on this website is for general informational purposes only and is not a substitute for professional medical advice or treatment.

 

Order Processing and Shipping

Shipping times vary based on your location and selected shipping method:

 

Standard Shipping: 5-7 business days (from receipt of order)

Expedited Shipping: 2-3 business days (from receipt of order)

Overnight Shipping: 1 business day (from receipt of order and order placed before 12:00 p.m. Central Time)

 

If there is a delay with shipping your order, you will be notified via email and/or text.

 

Returns and Refunds

Due to the nature of our handmade bath and beauty products, ALL SALES ARE FINAL. We cannot accept returns or exchanges for sanitary and safety reasons. These items are NON-RETURNABLE, NON-REFUNDABLE and NON-EXCHANGEABLE. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery, and we will work to resolve the issue.

 

Please take our Returns, Refunds and Exchanges Policy into consideration before you place your order. Once your order is placed, you will not be able to cancel or make any changes to your order.

 

Intellectual Property

All content on this website, including product descriptions, logos, photos, and branding, is the property of Benai Body LLC and may not be copied, reproduced, or used without written permission.

 

User Conduct

You agree not to misuse this website or attempt to compromise its security or functionality. Any use of the website that interferes with others’ access or use may result in denial of access or legal action.

 

Privacy

Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

 

Limitation of Liability

To the fullest extent permitted by law, Benai Body LLC shall not be liable for any damages arising from the use of our website or products. This includes, but is not limited to, direct, indirect, incidental, punitive, and consequential damages.

 

Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will take effect immediately upon posting on the website. Continued use of the website constitutes your acceptance of the updated Terms.

 

Contact Us

If you have any questions about these Terms, please contact us at:
Email: customerservice@benaibody.com